Packing slip must accompany returns.
I accept returns for store credit 7 calendar days after delivery of the product. At my sole discretion after 7 calendar days, I will offer store credit. Items must be in “new, unaltered condition”. Definition of new, unaltered condition is:
- without showing signs of damage in any way
- within 7 calendar days of the delivery date (after 7 days no returns are allowed)
- must not be a special order or a custom order
- unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item’s particular item description.
Please Note: There is no refund or store credit for any of the sprays
All items are shipped “damage free” If an item is received is damaged please contact me immediately.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not damaged. Contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be receive credit.
Customer is responsible for all shipping costs unless seller is responsible.
5 Gilmore Terrace
Schenectady, New York 12303